– Bmobile customers who send a text to the short code and non bmobile customers who scan the QR code will have the chance to win a 55” Smart TV. One person will win the Prize which will be drawn on June 27th 2018. The lucky winner will be informed via a phone call from a TSTT Rep.
– The promotion is open to persons 18 years and over[/cq_vc_accordion_item][cq_vc_accordion_item accordiontitle=”3. How do I scan the QR Code?”]Android and iOS users can download a QR Code scanner app for FREE via http://bpartofit.com/qrscanner/[/cq_vc_accordion_item][cq_vc_accordion_item accordiontitle=”4. Would I be eligible for the promotion if I do not own a smart phone/device?”]If you don’t own a smart phone/device you can send a Text message to the short code from your bmobile phone.[/cq_vc_accordion_item][cq_vc_accordion_item accordiontitle=”5. How many times am I eligible to enter?”]Customers are only required to text or scan once.[/cq_vc_accordion_item][cq_vc_accordion_item accordiontitle=”6. Can TSTT Employees be eligible to win?”]No. Employees of TSTT as well as agents of TSTT are not eligible to win.[/cq_vc_accordion_item][cq_vc_accordion_item accordiontitle=”7. Whom do I contact, if I need assistance or have queries about this promotion?”]For assistance or queries, please call our Customer Service Center at 824-TSTT (8788)[/cq_vc_accordion_item][/cq_vc_accordion]
- 50Mbps
- 75Mbps
- 100Mbps
[/cq_vc_accordion_item][cq_vc_accordion_item accordiontitle=”8. What is the cost to upgrade my broadband speed?”]The cost to upgrade your broadband speed is incremental at $75.00 + VAT[/cq_vc_accordion_item][cq_vc_accordion_item accordiontitle=”9. What are the contractual terms for these bundles?”]The contractual term for any Fiber bundle is two (2) years with the option of one (1) year contract also available. The contract term begins upon the installation date of the new Fiber Bundle and are automatically renewed upon completion.[/cq_vc_accordion_item][cq_vc_accordion_item accordiontitle=”10. Is there a penalty charge for early termination of Fiber service?”]Yes. The penalty charge for early termination of service is one (1) month rental of your selected Fiber plan, you would also be liable to repay any discounts that you may have received during that time. E.g. promotional discount.[/cq_vc_accordion_item][/cq_vc_accordion]
- 6Mbps LTE Broadband at Home
- 10Mbps LTE Broadband at Home
- 6Mbps Broadband + Unlimited Fixed Line calling
- 6Mbps Broadband, Unlimited Fixed Line calling and 50+ TV Channels
- 6Mbps Broadband, Unlimited Fixed Line calling and 125+ TV Channels
- 6Mbps Broadband, Unlimited Fixed Line calling, 50+ TV Channels and Security 199 Offering
- 6Mbps Broadband, Unlimited Fixed Line calling, 50+ TV Channels and Security 299 Offering
[/cq_vc_accordion_item][cq_vc_accordion_item accordiontitle=”3. Who can apply for the new LTE Plan?”]New or existing residential customers only, in good LTE coverage areas, are invited to sign up for the Wireless Broadband service. Good coverage areas are defined by areas in Green or Yellow on the Coverage map[/cq_vc_accordion_item][cq_vc_accordion_item accordiontitle=”4. What is the cost of the Fixed Wireless LTE Plan?”]
- 6Mbps LTE Broadband at Home:
This Service is associated with the Fixed Wireless Product and costs $149 + VAT monthly. The Pricing Plan will allow for speeds up to 6Mbps.
- 10Mbps LTE Broadband at Home:
This Service is associated with the Fixed Wireless Product and costs $179 + VAT monthly. The Pricing Plan will allow for speeds up to 10Mbps.
- 6Mbps LTE Broadband at Home + Unlimited Fixed Line calling
This Service is associated with the Fixed Wireless Product and costs $199 + VAT monthly. The Pricing Plan will allow for speeds up to 6Mbps.
- 6Mbps Broadband, Unlimited Fixed Line calling and 50+ TV Channels
This Service is associated with the Fixed Wireless Product and costs $249 + VAT monthly. The Pricing Plan will allow for speeds up to 6Mbps.
- 6Mbps Broadband, Unlimited Fixed Line calling and 125+ TV Channels
This Service is associated with the Fixed Wireless Product and costs $349 + VAT monthly. The Pricing Plan will allow for speeds up to 6Mbps.
- 10Mbps Broadband, Unlimited Fixed Line calling, 50+ TV Channels and Security 199 Offering
This Service is associated with the Fixed Wireless Product and costs $479 + VAT monthly. The Pricing Plan will allow for speeds up to 10Mbps.
- 10Mbps Broadband, Unlimited Fixed Line calling, 50+ TV Channels and Security 299 Offering
This Service is associated with the Fixed Wireless Product and costs $579 + VAT monthly. The Pricing Plan will allow for speeds up to 10Mbps.[/cq_vc_accordion_item][cq_vc_accordion_item accordiontitle=”5. Is there a contract required when signing up for the Fixed Wireless Plan?”]Yes, the required contractual period is twelve (12) months for a Fixed Wireless LTE Plan.[/cq_vc_accordion_item][cq_vc_accordion_item accordiontitle=”6. Is there a separate contract applied when signing up for the Security Services with the Fixed Wireless Plan?”]Yes, a separate contractual period is applied for the Security Services; this is three (3) years for a Fixed Wireless LTE Plan.[/cq_vc_accordion_item][cq_vc_accordion_item accordiontitle=”7. Can customers in all areas with good LTE Coverage subscribe for the 10Mbps service?”]Yes, customers in all areas with good LTE Coverage can subscribe for the 10Mbps LTE offering.[/cq_vc_accordion_item][cq_vc_accordion_item accordiontitle=”8. Can all areas, with good LTE Coverage, subscribe for the service offerings?”]Yes, customers in all areas with good LTE Coverage can subscribe for the offerings.[/cq_vc_accordion_item][cq_vc_accordion_item accordiontitle=”9. Can customers on existing LTE Plans migrate to the above listed plans?”]Yes. Customers who are in an existing contract and customers who are outside of their contract term can opt into the new plan. Customers are required to fulfil all requirements for the new plans. They will also be required to enter into a new contract term.[/cq_vc_accordion_item][cq_vc_accordion_item accordiontitle=”10. Are customers required to pay an advance payment for the service?”]No. Presently advance payments are being waived for the installation of the service.[/cq_vc_accordion_item][cq_vc_accordion_item accordiontitle=”11. Is there a cost for the technician’s visit to the customer’s home?”]Yes, the cost of the installation by the technician is $200. This cost will be applied to the customer’s bill and will become due 30 days after the bill date.[/cq_vc_accordion_item][cq_vc_accordion_item accordiontitle=”12. Are customers required to pay the cost of the equipment when signing up for the service?”]The initial cost of the Fixed Wireless device is FREE at sign up when the customer signs a contract: However the cost of a replacement device if lost, stolen or damaged are is $960 + VAT[/cq_vc_accordion_item][cq_vc_accordion_item accordiontitle=”13. What happens if a customer terminates the service before the conclusion of the contract?”]If a customer terminates the service before the conclusion of the contract term the customer will be charged the value of one month full price of the bundle that was subscribed along with the cost of the device (if returned in a poor condition or if TSTT is not allowed to retrieve the device).[/cq_vc_accordion_item][cq_vc_accordion_item accordiontitle=”14. How long will it take to have the service installed?”]The service will be installed within five (5) working days, and is dependent upon the customer’s ability to facilitate the installation at their home.[/cq_vc_accordion_item][cq_vc_accordion_item accordiontitle=”15. How can I apply for the service?”]To apply for service, a customer can visit any Partner/Dealer Store or contact 824-8788 Option 4[/cq_vc_accordion_item][cq_vc_accordion_item accordiontitle=”16. What is the number to call for technical assistance?”]824-8788 Option 5 then 3[/cq_vc_accordion_item][cq_vc_accordion_item accordiontitle=”17. What is the warranty period for a Fixed Wireless device?”]There is a one (1) year warranty on all Fixed Wireless devices. During the warranty period a Fixed Wireless device can be changed out due to manufacturer’s defects FREE of charge. Outside of the warranty period of one year the customer will have to pay for a new device if required.[/cq_vc_accordion_item][/cq_vc_accordion]